Support

Frequently asked questions

Find answers to frequently asked questions about the platform, the registration process, safety and what you can expect as a host family or caregiver.

Personal Contact

For more complex questions or personal support, you can contact us directly.

On this website of the Flemish Expertise Center for Informal Care you will find all information for caregivers and those who work with them.

Questions about your caregiving situation? Need a listening ear? Call the caregiver helpline of one of the caregiver associations for free. Available during office hours. You don't need to be a member.

Experienced caregiver coaches offer you a listening ear, support and tailored guidance.

Interactive writing, doing and thinking book. Through accessible exercises you get a better view of your caregiving situation, (re)discover what your qualities are and learn to deal more consciously with your time.

How do you recognize that someone is having a hard time? How do you avoid going beyond your own limits? That's what the Houvast app is for. It gives you accessible tips to support someone who is having a hard time, or to strengthen your own well-being with the self-care plan.

How do you recognize that someone is having a hard time? How do you avoid going beyond your own limits? How can the Houvast app support you in this? In this introduction to first aid for mental health problems, you'll get acquainted with mental health first aid.