Terms and Conditions
1. Definitions
In these terms and conditions, the following terms are defined as:
- Stay Close: the provider of the platform
- User: any person using the platform
- Host family: user offering accommodation
- Caregiver: user seeking accommodation
- Platform: the website and services of Stay Close
2. Applicability
These terms and conditions apply to all agreements between Stay Close and users of the platform. By using the platform, the user agrees to these terms.
3. Services
Stay Close facilitates contact between host families and caregivers. The platform offers:
- A digital platform for offering and searching for accommodation
- Communication options between users
- Support in the matching process
4. User obligations
The user is obliged to:
- Provide accurate and complete information
- Communicate respectfully with other users
- Comply with these terms and conditions
- Not misuse the platform
5. Liability
Stay Close is not liable for:
- Damage resulting from the use of the platform
- The quality of accommodations or services of host families
- Disputes between users
- Indirect or consequential damage
6. Intellectual property
All intellectual property rights concerning the platform belong to Stay Close. It is not permitted to reproduce or publish the content of the platform without prior written permission.
7. Disputes
These terms and conditions are governed by Belgian law. Disputes will be submitted to the competent court in Belgium.
8. Changes
Stay Close reserves the right to change these terms and conditions. Users will be notified of this via the platform.
9. Contact
For questions about these terms and conditions, you can contact us via:
Email: info@stayclose.care
Last updated: June 23, 2025